So what is emotional intelligence? It is the ability to understand, use, and manage your own emotions in a positive way to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. The key phrase
that stand out is "manage emotions in a positive way." The question is do you manage your emotions in a positive way? With all that being a leader entails and the many challenges we face each day both with people and systems managing our emotions is key! We as the leader set the ton for the day, the daypart, the hour, the minute, the second! Are you known as a leader who radiates positivity even in the dark/hard hours and days?
